Turbosmart – Perimeter

Turbosmart Overview

Turbosmart is a leading global brand in turbo technology with humble beginnings and a clear purpose. Their engineers build and rigorously test all our products in-house, ensuring that they constantly produce the highest quality Turbochargers, blow-off valves, wastegates, boost controllers, gauges, pressure regulators, and hoses for both track and street applications. As a result, their products are trusted by high-performance drivers worldwide for their reliability and durability.

Turbosmart’s Options

Turbosmart reviewed five prospective strategies to tackle its operational inefficiencies, ultimately identifying Perimeter as the best path forward for the tasks at hand.

Internal Process Revamp

Improve existing processes internally without external assistance

External Consultancy

Engage with Perimeter to leverage their expertise in operational excellence and business process management.

Hire Internally

Employ a dedicated continuous improvement professional to facilitate ongoing improvements

Continue As Planned

Maintain current processes without making significant changes

Path to Success

Perimeter employed a 4-step process to help Turbosmart achieve its target KPIs of rapid innovation, improved product quality, and streamlined project management processes.

Assessment: Initial assessment of current processes and identification of inefficiencies
Strategy Development: Development of a strategic plan that included a detailed stage gate process management system to minimise complexity and improve communication
Implementation: Rollout of the new processes and systems, including training and support for the engineering team
Monitoring: Continuous monitoring and adjustment based on performance metrics and feedback.

How Perimeter Helped

Perimeter played a crucial role in guiding Turbosmart through the change management process by

Strategy Building

Designing and implementing a comprehensive stage gate process tailored to different project complexities

Operational Planning

Providing on-site training and support to ensure smooth implementation and adoption of new processes

Leadership

Establishing clear metrics to measure success and inform decision making

Data & Metrics

Improving quality control (QC), quality assurance (QA), warranty handling processes, and overall customer service

Quality Management Systems

Rerouting the warranty handling process into operations instead of engineering to reduce issues

Success

The Turbosmart project led to a significant improvement in the engineering team’s performance. Key success metrics included:

Shortened time to market for new products
Increased the number of successful new product launches
Reduced QC issues
Greater team communication globally and overall increased team output and efficiency

Product Positioning

Perimeter helped Turbosmart achieve its goals by focusing on people and processes to set them up for incredible performance. With an emphasis on delivering tangible results through proven methodologies and a supportive approach, Perimeter enabled Turbosmart to achieve necessary process improvements for half of the cost of hiring an internal process improvement consultant.

Pricing vs Value

Revamping processes internally or hiring a full-time improvement professional would have drained valuable time and resources, while maintaining the status quo would have allowed inefficiencies to persist unchecked. By choosing Perimeter, Turbosmart gained immediate, expert-driven solutions at half the cost of an internal hire, without the burden of long-term overhead—delivering faster, measurable results with far less risk.