Iscar Pacific is one of New Zealand’s leading distributors of precision cutting tools, serving manufacturers across the Pacific region. With a growing product catalogue, complex supplier relationships, and a lean internal team, they needed intelligent automation – not more headcount – to scale their operations without scaling their costs.
Perimeter’s AI Approach for Iscar Pacific
Perimeter designed and deployed three AI-powered workflows across Iscar Pacific’s core operations – automating special product pricing, non-conformance management, and warehouse stock swaps. Processes that once required hours of manual work now run automatically, around the clock, inside their existing Microsoft 365 environment.
Custom pricing enquiries across 13 suppliers now generate automatically, with freight, exchange rates, and margins calculated and a quote sent without anyone touching it.
Exchange rates update every morning without anyone opening a spreadsheet. Iscar Pacific’s sell prices reflect the real cost of goods, every day, without manual intervention.
Every quality issue is captured, assigned, and tracked to resolution. The team spends less time chasing and more time fixing – with a full audit trail automatically maintained.
Stock swap requests are processed, approved, and recorded automatically. What used to generate email chains and manual data entry now happens in the background.
With routine back-office tasks handled by AI, the Iscar Pacific team spends their time where it matters – serving customers and growing the business, not managing processes..
“We had the privilege of working with Perimeter during a critical phase of our business transformation, and their impact has been nothing short of extraordinary.
From day one, they demonstrated a deep understanding of our challenges and quickly developed actionable strategies that led to tangible improvements. Their ability to navigate complex organisational dynamics with clarity and confidence truly set them apart.
Perimeter was not just a consultant but a partner who cared deeply about our success, consistently going above and beyond expectations. Their insights, combined with a collaborative approach, empowered our team and significantly enhanced our operational
efficiency.
I cannot recommend them highly enough to any organisation seeking expert guidance and
transformative results.”
